JBL headphones are some of the best headpieces out there, and it is for good reasons. Ideally, the headphones are incredibly versatile and they offer a comfortable and stable fit. In addition, they deliver a balanced sound profile while allowing you to customize the type of sound you want. However, just like any other piece of technology, JBL headphones are not foolproof.
One of the most common downsides you might encounter when using JBL headphones is the issue of them turning off for no apparent reason. In some instances, the headphones can stop working altogether. In this article, we’ll explore some of the reasons why your JBL headphones keep turning off and what you can do to remedy the situation.
Reasons Why JBL Headphones Keep Turning Off
One of the obvious reasons why your JBL headphones keep turning off now and then is as a result of low battery. If the charge is going low or drained, the headphones are predestined to shut off, and will not turn back on until you recharge the battery.
The only way around this is to recharge the headphones for a few hours, and upon recharging, you’ll notice that they will start to turn back on slowly. You may also want to make sure that the batteries are actually functional and seated correctly. If your headphones use external power, you’ll need to ensure that the power cables are tight and plugged securely into the power source.
Disconnection from Bluetooth
Bluetooth headphones allow you to enjoy your favorite music without the need to worry about extra cables getting in your way. Unfortunately, Bluetooth is sometimes unreliable, and is prone to failure and occasional disconnection.
Generally, when your headphones are out of range, there is a high likelihood of interfering with the Bluetooth signal. This will in turn make your headphones lose audio constantly or turn off once and again.
In addition, some Bluetooth headphones are designed to go off during periods of inactivity. Once this happens, the headphones will automatically turn off, thereby disconnecting from the system. That’s not all. Physical objects like furniture and concrete walls can also interfere with your Bluetooth connectivity.
When this happens, it might make the headphones to cut out from the connected device or stop working completely. If the connectivity issue is not solved, the problem of interference might persist even when your headphones are fully powered.
Headphone auto-off feature
A majority of headphones, including JBL headphones come with an auto-off function. The feature makes the headphones go off automatically after several minutes of inactivity or when no audio is playing. The idea behind this is to help conserve energy and minimize wastage.
However, this can be a problem if you are forced to take off the headphones frequently for one reason or another. The best way to prevent them from turning off is to ensure they remain powered on, but this might reduce the battery life. The best thing about the auto-off feature is that it facilitates a more energy-efficient operation while ensuring that you don’t have to recharge the headphones as often.
If your headphones are experiencing signal interference, then you are likely to encounter several issues, including the problem of turning on and off occasionally. If you suspect that the 2.4GHz frequency is compromised, you may want to try and remedy the situation by trying out different locations in your room. You can also try and refresh the settings as you wait for the connection to come back.
If your JBL headphones keep turning off or do not function as expected, then there could be a problem with the software drivers. If outdated data is the reason behind the problem, you may not have any other choice but to update the drivers. If you don’t have prior experience in fixing hardware or software issues, you might want to consult a professional to help fix the underlying issues.
If the internal and external wiring of your JBL is damaged, then it might be the reason that makes them keep on turning off. As such, it is important to inspect the wiring and if you notice any signs of damage, consider fixing it as soon as possible. If the damage is severe or cannot be fixed, then you may want to consider contacting JBL for a possible replacement.
How to Reset JBL Headphones
If you’ve tried all the above troubleshooting tips and the problem is still not solved, perhaps you should consider resetting your headset. The best thing about resetting the headphones is that it helps restore them to factory settings, thereby making them function like brand new ones. Furthermore, resetting your headset is a great opportunity to help fix a few other related issues including;
- Headphones failing to connect to your laptop/phone or any other device
- Different pairing problems
- Lost connection
- Static sound
- Delayed audio/videos
- Occasional audio interference
- Underlying software issues
Additionally, resetting your headphones is a great way of ensuring that you don’t have to purchase new headsets every time they act up. Resetting headphones may vary from one brand to another, but basically, they follow the same principle.
Ideally, to reset your JBL headphones, simply hold the power button for a few seconds (up to 20 secs) to turn off your device. The headphones might produce some sound as they turn off. With the headphones turned off, press the volume (up and down) button simultaneously for another 20 seconds.
Upon releasing the button, you should be able to hear the headphones beep as a sign that they are now reset. At this point, you can reconnect your devices and observe if the problem has been resolved. Remember, resetting headphones might not solve hardware-related issues, but it can remedy plenty of underlying software problems.
The Bottom Line
JBL headphones are some of the best earpieces you’ll ever lay your hands on, but unfortunately, they can get fussy from time to time. Understanding the reasons why the headphones keep turning off is valuable lesson as it will help you fix the root cause of the problem, thus allowing your headset to function as expected.
Michael Evanchuk is a San Francisco-based sound engineer with 20 years’ experience installing, troubleshooting, and repairing commercial, automotive, and household sound equipment. Evanchuk owns an auto stereo center, where he offers highly competitive car audio installation and repair services. He has written dozens of articles on different sound engineering topics, all of which have been published in leading journals, blogs, and websites.